Skinlicious values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. We do not sell or rent your personal information to third parties, as described in this policy.
This policy describes the personal information we collect about you, why we collect it, and how we use it. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact Skinlicious customer service in any of three ways:
- send us an e-mail
- call us at 647-300-2245
- write to us at Skinlicious Inc. 3022 Dundas St West, 2nd Floor, Toronto, Ontario, Canada M6P 1Z3
If our information practices change in the future, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears at the end of this policy. You may exercise your choices about how we collect and use your information at any time.
What kind of information does Skinlicious collect?
We collect information, such as name, e-mail and postal addresses, and phone number from you when you visit our website, place an order online or by phone, or participate in a contest, promotion or survey. We maintain a record of your product interests and the purchases you make online.
How does Skinlicious use my information?
When you place an order or make a purchase from Skinlicious, we use your personal information to process your order, send you e-mails to confirm your order or to contact you via phone, postal mail or e-mail if we have other questions regarding your order or purchase.
When you place an order, make a purchase or save your information online, we will use your e-mail and postal address to send you information about our products, services, contests, and promotions and to help us learn more about your shopping preferences. If you participate in a contest or promotion we may use your personal information to send you e-mails, postal mail, or telephone regarding our products, services, contests and promotions. From time to time, we may use this information to contact you via e-mail, postal mail, or telephone to learn more about your shopping preferences. You always have the choice not to receive marketing information or calls.
In addition, we may use information about your product interests and purchases from us, to help us improve our site design and your online and in-store shopping experiences. We may contact you, subject to the choices you have made, via e-mail, postal mail, or telephone, to conduct market research and learn more about how we can improve our product offerings.
Does Skinlicious share my information with third parties?
NEVER!
When we offer contests and promotions, you may be required to provide certain personal information in order to participate. In these cases, we will give you the choice not to receive e-mail messages or other communications from us regarding our products, services, contests, and promotions. In this case, however, Skinlicious may still need to contact you, for example, to notify winners and to fulfill promotional obligations.
In the unlikely event of a sale of some or all of our business, Skinlicious will disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy.
Skinlicious reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Snug as a Bug, its affiliates, and others.
How do I access my information? How do I change my information?
By logging into our website with your login (email address) and password. Call us if you have any questions.
How do I exercise my choices about receiving promotional communications?
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your shopping experience, please let us know by calling us at 647-300-2245, or by sending us an e-mail. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your e-mail request, and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from Snug as a Bug
Please also note that when you purchase from us, we will continue to confirm your order by e-mail. In addition, we may also need to contact you via phone, e-mail or postal mail with other questions regarding your order.
Is my information secure?
Protecting your order information is important to us. We use Paypal's secure payment system when dealing with monetary transactions. We do not see your credit card information, nor do we want to! Note that you do NOT need to have a Paypal account to use Paypal's secure payment system... just a credit card.
What about links to other websites and services?
The Skinlicious website may contain links to other sites. Skinlicious does not control the privacy policies or practices of these websites. You should review those policies before providing any personal information. Skinlicious is not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.
Updated May 1st, 2008
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